The other day, I was getting a burger and fries. I was in a hurry, so I placed the order to go. I watched the process of taking the order and relaying it to the kitchen. I watched the order come out, but it needed to be prepared for a to-go order. The young man caught the mistake before I could point it out and apologized. He then turned to place it in a bag. He had difficulty getting the bag to open. He carefully placed the burger in the bag and closed it, only to remember he had left the fries out. After placing the fries in and closing the bag, he remembered the napkins and again opened the bag for the napkins. Then he turned to talk to one of his pretty coworkers. At this time, it seemed I had been standing there for more than 30 minutes. It was probably only 2. He then remembered that he didn’t put in the ketchup. The withered bag was opened again to add the ketchup. By this time, I figured the burger, and fries were ice cold.
Isn’t it humorous that I was being so picky? I wanted to coach him about the importance of speed and pleasing his customers. I could see myself talking to the manager and letting her know how proper training would build better customer relations and more returning customers.
Wow, the old me was really coming into play here. [Blind Spot] I suddenly remembered Sister Honora at Sacred Heart Jr. High frequently saying to me, “Patience is a virtue seldom in a woman, never in a man.”
I had to laugh and reflect on my situation. I realized I was making a big deal out of nothing. The virtue of patience was absent until I caught myself thinking in completely unreasonable terms.
Overall, patience promotes a calm and reflective state of mind, which supports peaceful thinking and behavior. In contrast, impatience disrupts this balance, causing stress, conflict, and ineffective behaviors.
How about you? Do you catch yourself impatient at times?
Watch for the blind spots.
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